springbig, announced its partnership with Onfleet, the fastest-growing provider of last-mile delivery management software. This partnership is designed to provide an end-to-end customer engagement platform in light of increasing demand for legal cannabis deliveries and curbside pickup services. The technology will automatically send customers updates during the delivery process and follow up with customers afterward to drive additional purchasing and engagement.
springbig’s loyalty technology spans over 1,300 dispensaries across 28 states, and this partnership will allow thousands of medical and recreational cannabis consumers to safely and conveniently access products throughout the health crisis and beyond. Through this partnership, dispensaries will be able to provide timely and reliable deliveries to customers and have the ability to follow up about product feedback and recommendations.
“Partnering with an industry leader like Onfleet will be a boon to cannabis retailers, consumers and the industry as a whole,” said Jeffrey Harris, Founder and CEO of springbig. “springbig’s referral-centric relationship with Onfleet will allow both companies to maximize sales and provide best-in-class customer support. This is springbig’s first partnership with a company outside of the cannabis industry and it speaks volumes about how mainstream audiences and businesses are engaging with cannabis.”
“Onfleet is proud to join springbig to make cannabis deliveries as streamlined as possible,” said Khaled Naim, Co-founder and CEO of Onfleet. “Cannabis deliveries can be very logistically cumbersome for retailers without the right resources or software, and we are hopeful this partnership will allow legal cannabis businesses to better serve their customers and communities.”